Returns & Exchanges

At The Porch Swing Company, we want you to be completely satisfied with your outdoor relaxation experience. If your new swing or glider isn't the perfect fit for your home, we offer a straightforward 30-day return policy on most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery to obtain a Return Merchandise Authorization (RMA) number and the correct return shipping address.

• 2.
  Prepare the Package

  Carefully disassemble your furniture and place all components, hardware, and assembly instructions back into the original manufacturer packaging to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided return label or use your preferred carrier to send the item back to our warehouse, ensuring you retain a tracking number for your records.

• 4.
  Inspection and Refund

  Once our quality control team inspects the returned item to confirm it is in like-new condition, we will issue a refund to your original payment method, minus applicable restocking fees.